PRIVACY POLICY

Privacy Policy for Eco taxi

Effective Date: 2025/04/25

At Eco taxi, we are committed to protecting your privacy and ensuring that your experience with our services is secure and seamless. This Privacy Policy explains how we collect, use, store, and protect your personal data when using our app. By using the app, you agree to this Privacy Policy.

1. Information We Collect

When using Eco taxi, we may collect the following data:

A. Personal Information:

Name: Used for identifying you within the app.

Phone Number: To communicate with you regarding your rides or provide customer support if needed.

Geolocation Data: Collected during the ride for precise route tracking.

Date of Birth: To ensure compliance with age-related usage policies.

B. Ride Information:

Geolocation During the Ride: We collect your location in real-time during the ride for precise navigation and route tracking. This data is stored securely and encrypted.

Ride Details: Such as start and end time, pick-up and drop-off locations, and number of passengers.

2. How We Collect Information

A. Geolocation Data Collection:

We collect your geolocation data only during the ride via your mobile device. This data is collected in real-time to ensure an accurate route and is stored securely and encrypted in the ride logs.

Note: We do not collect geolocation data outside of your ride.

B. Other Data:

When registering for the app, you may be asked to provide your name, phone number, and date of birth. This data is stored to personalize your service and ensure smooth communication.

3. How We Use Your Information

We use the information we collect for several core purposes:

To Perform Rides: Using your geolocation and personal information to provide accurate transportation services.

To Communicate with You: Using your phone number to communicate with you during the ride or to confirm ride details.

To Improve the Service: Using data to analyze and improve app performance and user experience.

We do not use your personal data for marketing or targeted advertising.

4. Data Protection

We are committed to protecting your personal data. We take several security measures to prevent unauthorized access, misuse, or tampering of your information, including:

Encryption: All sensitive data, such as geolocation information, is encrypted.

Access Control: We secure servers and systems that store your data.

Regular Audits: We periodically review and update our security measures to ensure your data is safe.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Data with Third Parties

We respect your privacy and do not share your personal data with third parties except in the following cases:

Legal Compliance: We may share your data when required by law or to comply with legal obligations, such as cooperating with authorities or responding to legal processes.

Internal Analysis or Improvement: We may share some data with trusted service providers to analyze app performance or improve services. These providers are contractually obligated to adhere to strict security measures to protect your data.

We do not sell or rent your personal data to any third parties for marketing purposes.

6. Your Rights Regarding Your Personal Data

You have several rights regarding your personal data under applicable laws, including:

Right of Access: You can request access to the personal data we hold about you.

Right to Rectification: You can request the correction of any inaccurate or incomplete data.

Right to Erasure: You can delete your account and personal data at any time through the following link: https://ecotaxi-iq.com/support . If you need further assistance, you can contact our support team.

Right to Object: You can object to the use of your personal data in certain cases (such as non-essential use).

7. Cookies

We do not use cookies in the Eco taxi.

8. Information on Usage

We do not collect detailed usage data or activity logs about how you interact with the app. Only information provided voluntarily, such as geolocation, name, phone number, and ride details, is collected.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. In the event of any material changes, we will notify you through the app or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us via:

Email: support@ecotaxi-iq.com

Phone: +9647817778851

Address: Babel / alhila / alhussein street / near halawyat lebanon

Address in arabic:بابل / الحلة / حي الحسين / مجاور حلويات لبنان

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We value your privacy and are committed to protecting it. If you have any further inquiries regarding our Privacy Policy or how we handle your personal data, please feel free to contact us.